How to Verify Account on WhiteBIT

Mar 15, 2024

Verifying your account on WhiteBIT is a crucial step to unlocking a range of features and benefits, including higher withdrawal limits and enhanced security. In this guide, we'll walk you through the process of verifying your account on the WhiteBIT cryptocurrency exchange platform.

What is identity verification?

The process of verifying an exchange user’s identity by requesting personal information is known as identity verification (KYC). The acronym itself is an acronym for "Know Your Customer".

Demo-tokens allow you to test our trading tools before submitting them to identity verification. However, in order to use the Buy Crypto feature, create and activate WhiteBIT codes, and make any deposits or withdrawals, identity verification is necessary.

Verifying your identity contributes to account security and money safety. It only takes a few minutes to complete, and no technical knowledge is needed. Identity verification is a sign that the exchange is trustworthy if it is present. The platform, which is not in need of any information from you, is not accountable to you. Furthermore, verification stops money laundering.

How to pass the identity verification (KYC) on WhiteBIT from the Web

Go to “Account settings” and open the “Verification” section.

Important note: Only logged-in users without identity verification can access the verification section.

1. Choose your nation. Ensure that the nation is chosen from the white list. Click Start.

Please be aware that at this time, citizens or residents of the following nations and territories will not be accepted for verification of identity: Afghanistan, Ambazonia, American Samoa, Canada, Guam, Iran, Kosovo, Libya, Myanmar, Nagorno-Karabakh, Nicaragua, North Korea, Northern Cyprus, Northern Mariana Islands, Palestine, Puerto Rico, Republic of Belarus, Russian Federation, Somalia, South Sudan, Sudan, Syria, Trinidad y Tobago, Transnistria, USA, US Virgin Islands, Venezuela, Western Sahara, Yemen, as well as temporarily occupied territories of Georgia and Ukraine.

2. You must then consent to our processing of your personal information. Press Continue.

3. Complete the form by entering your first and last name, gender, birthdate, and residential address. Select Next.

4. Select an Identity document: The ID card, Passport, Driver’s license, or Residence permit are the 4 options. Select the most practical method and upload the file. Click Next.

5. Video verification: This streamlines and expedites the process of verification. You have to turn your head from side to side, as instructed by the interface. Either the web version or the app can be used for this. Choose I’m Ready.

6. To further secure your account, finish the identity verification process by turning on two-factor authentication (2FA).

An application will generate a code known as two-factor authentication (2FA) to make sure you are the only one with access to the account.

Completed! You’ll find out the status of the verification soon. As soon as your documents are reviewed, we will write you a letter. Additionally, you can see how your account is doing. Your paperwork might not be accepted. Don’t take it personally, though. In the event that your data is rejected, you are given another chance. If you would rather use just your phone for identity verification, you can do so on your device. It’s just as simple online. You have to use our app to register for our exchange and submit an identity verification application. Adhere to the precise guidelines that we have previously outlined.

Bravo for completing your initial steps in our exchange. Every step you take raises the bar!

How to pass the identity verification (KYC) on WhiteBIT from the App

Click the person icon in the upper-left corner to navigate to "Account Settings" then select the "Verification" section.

Important note: only logged-in users without identity verification can access the verification section.

1. Choose your nation. Ensure that the nation is chosen from the white list. Choose Start.

We would like to inform you that we do not currently accept identity verification from citizens or residents of the following nations and territories: Afghanistan, American Samoa, U.S. Virgin Islands, Territory of Guam, Iran, Yemen, Libya, State of Palestine, Puerto Rico, Somalia, the Democratic People’s Republic of Korea, The Northern Mariana Islands, USA, Syria, Russian Federation, Republic of Belarus, Republic of Sudan, Transnistria, Georgia, Turkey, Republic of Northern Cyprus, Western Sahara, Federal Republic of Ambazonia, Kosovo, South Sudan, Canada, Nicaragua, Trinidad and Tobago, Venezuela, Myanmar, and temporarily occupied territories of Ukraine.

2. You must then consent to our processing of your personal information. Press Next.

3. Complete the form by entering your first and last names, gender, birthdate, and residential address. Tap Next.

4. Choose a proof of identity. The ID card, Passport, Driver’s license are the three options. Select the most practical method and upload the file. Tap Next.

Let’s examine each choice in greater detail:

ID card: Upload the document’s front and back, as indicated by the screenshot.

Passport: It’s important to note that the first and last names on the questionnaire must correspond to the names that appear in the uploaded photos.

Driver’s license: Upload the document’s front and back as it appears in the screenshot.

5. Video verification. This streamlines and expedites the process of verification. You have to turn your head from side to side, as instructed by the interface. Either the web version or the app can be used for this. Tap I’m Ready.

Frequently Asked Questions

How long will it take to verify my proof of identity (KYC)?

Usually, applications are processed within 1 hour; however, sometimes verification can take up to 24 hours.

Once your application has been processed, you will receive a notification in your email with information about the result. If your identity verification request is rejected, the email will indicate the reason. In addition, your status in the Verification section will be updated.

If you made an error while going through the verification process, just wait for your request to be rejected. You will then be able to resubmit your information for review.

Please keep in mind our general requirements for the identity verification process:

Fill in the application form (please note that mandatory fields marked with an * must be completed);
Upload a photograph of one of the following documents: a passport, ID card, or driving license.
Complete the facial scanning process as required.

My account is frozen, what does that mean?

You see an account freeze notice on the login page. This is an automatic account restriction that is caused by entering the 2FA code incorrectly 15 or more times. Instructions on how to remove this restriction will be sent to your email. To remove the temporary account block, you only need to change your account password using the “Forgot your password?” feature.