How to Sign up and Deposit to WhiteBIT
How to Sign Up at WhiteBIT
How to Sign Up at WhiteBIT with Email
Step 1: Navigate to the WhiteBIT website and click the Sign up button in the top right corner.
Step 2: Enter this information:
- Enter your email address and create a strong password.
- Agree to the User Agreement and Privacy Policy and confirm your citizenship, then tap on "Continue".
Note: Make sure your password is at least 8 characters long. (1 lowercase letter, 1 uppercase letter, 1 number, and 1 symbol).
Step 3: You will receive a verification email from WhiteBIT. Enter the code to confirm your account. Choose Confirm.
Step 4: Once your account is confirmed, you can login and start trading. This is the main interface of the web when you have successfully signed up.
How to Sign Up at the WhiteBIT App
Step 1: Open the WhiteBIT app and tap on "Sign up".
Step 2: Enter this information:
1. Enter your E-mail address and create a Password.
2. Agree to the User agreement and Privacy Policy and confirm your citizenship, then tap on "Continue".
Note: Make sure to choose a strong password for your account. (Hint: your password must be at least 8 characters long and contain at least 1 lowercase letter, 1 uppercase letter, 1 number, and 1 special character).
Step 3: A verification code will be sent to your email address. Enter the code in the app to complete your registration.
This is the main interface of the app when you have successfully signed up.
Frequently Asked Questions
What’s a Sub-Account?
You can add auxiliary accounts, or Sub-Accounts, to your main account. The purpose of this feature is to open up new avenues for investment management.
Up to three sub-accounts may be added to your profile in order to effectively arrange and carry out various trading strategies. This implies that you can experiment with different trading strategies in the secondary account, all the while maintaining the security of your Main Account’s settings and funds. It’s a wise method of experimenting with different market strategies and diversifying your portfolio without jeopardizing your primary investments.
How to Add a Sub-Account?
You can create Sub-Accounts using the WhiteBIT mobile app or website. The following are the easy steps to sign up a sub-account:1. Select "Sub-Account" after choosing "Settings" and "General Settings".
2. Input the Sub-Account (Label) name and, if desired, an email address. Later on, you can modify the Label in the "Settings" as often as necessary. The Label needs to be distinct in one Main Account.
3. To specify the Sub-Account’s trading options, select Balance Accessibility between Trading Balance (Spot) and Collateral Balance (Futures + Margin). Both options are available to you.
4. To share the identity verification certificate with the sub-account, confirm the share KYC option. This is the only step where this option is available. Should KYC be withheld during registration, the Sub-Account user is responsible for filling it out on their own.
That’s it, too! You can now experiment with different strategies, teach others about the WhiteBIT trading experience, or do both.
What are the security measures on our exchange?
In the field of security, we employ cutting-edge techniques and tools. We put into practice:- The purpose of two-factor authentication (2FA) is to prevent unwanted access to your account.
- Anti-phishing: contributes to maintaining our exchange’s dependability.
- AML investigations and identity verification are necessary to guarantee the openness and safety of our platform.
- Time of logout: When there is no activity, the account automatically logs out.
- Address management: enables you to add withdrawal addresses to a whitelist.
- Device management: you can simultaneously cancel all active sessions from all devices as well as a single, selected session.
How to Deposit to WhiteBIT
How to Deposit Money on WhiteBIT with Visa/Mastercard?
Depositing Money via Visa/Mastercard on WhiteBIT (Web)
Follow these instructions and try making a deposit together!1. Visit the WhiteBIT site and click Balances in the main menu at the top.
2. Select the desired state currency by clicking the "Deposit" button.
3. Enter the deposit amount in the "Amount" field after choosing the "Visa/Mastercard" method. Click Add credit card and proceed.
4. Complete the fields in the "Payment details" window with your card information, including the card number, expiration date, and CVV code. You have the option to save your card, eliminating the need to re-enter these details for future deposits. Simply toggle the "Save card" slider to activate this feature. Your card will now be available for future top-ups. Proceed by clicking "Next," then once more after adding the card number to the top-up window.
5. The money will be credited in a short while. Note that, in rare circumstances, the procedure may take up to thirty minutes.
Depositing Money via Visa/Mastercard on WhiteBIT (App)
The quickest and safest way to fund your account and begin trading on WhiteBIT is by using widely accepted Visa and Mastercard payment methods. Simply adhere to our comprehensive guidelines to complete a successful deposit:1. Open the application and find the deposit form.
Click the "Deposit" button after opening the home screen. Alternatively, you can click the "Wallet" — "Deposit" tab to get there.
2. The choice of currency.
Search for the currency you wish to deposit using the currency ticker, or locate it in the list. Click on the ticker of the selected currency.
3. Selection of Providers
Choose deposit via "KZT Visa/Mastercard" from the list of providers in the opened window.
Be aware that you can deposit in PLN, EUR, and USD using Google/Apple Pay.
4. Charges: In the relevant field, enter the amount of the deposit. After making sure the total amount of the deposit, including the fee, is in your account, click "Add credit card and proceed".
Keep reading: by selecting the icon next to the commission percentage, you can acquaint yourself with the details regarding the minimum deposit amount.
5. Including and preserving a Visa or Mastercard.
Enter your Visa or Mastercard details in the fields provided in the "Payment Details" window. If required, move the "Save card" slider so you can use it for the upcoming deposits. Select "Continue".
6. Confirmation of Deposit: To confirm the deposit, you will be sent to the Visa/Mastercard banking application. Verify the payment.
7. Confirmation of payment: Go to the Wallet section of the WhiteBIT app and tap the "History" icon to view the details of your deposit. The transaction details will be visible to you on the "Deposit" tab.
Support: Please get in touch with our support staff if you have any questions or encounter any issues when using a Visa or MasterCard to fund your WhiteBIT account. To make this happen, you can:
- Send an email to [email protected] to reach the support team, or submit a request via our website.
- Chat with us by selecting "Account"—"Support" in the upper left corner of the WhiteBIT app.
How to Deposit EUR via SEPA on WhiteBIT
Depositing EUR via SEPA on WhiteBIT (Web)
1. Accessing the page for balances.
Click "Balances" on the website’s home page, then choose "Total" or "Main".
2. The choice of EUR SEPA provider.
Click on the currency that is indicated by the "EUR" ticker. Alternately, click the "Deposit" button and pick EUR from the available currencies.
Then, on the deposit form, choose the "EUR SEPA" provider instead.
3. Formation of deposits: Click "Generate and send payment" after entering the deposit amount in the "Amount" field. Please be aware that after the fee is calculated, the amount you will receive on your account balance will be shown in the "I will receive" field.
Important: Take note of the minimum (10 EUR) and maximum (14,550 EUR) deposit amounts each day, as well as the 0.2% fee deducted from your deposit amount.
In order to transfer money, copy and paste the invoice information from the "Payment sent" window into your bank application. Every deposit has its own set of payment details generated for it.
Important: You will not be able to make a transfer after the 7-day period that starts on the date the data was generated. The bank will receive all the money sent back.
4. Validation of the sender’s information.
Please be aware that the sender’s’ first and last names must correspond with the names listed in the Payment details. The payment will not be credited if it is not. This means that only if the first and last names listed in the KYC (identity verification) match the account holder’s first and last name at the sending bank will the WhiteBIT account owner be able to make a deposit using EUR SEPA.
5. Tracking the status of transactions
On the "History" page (under the "Deposits" tab) at the top of the website, you can monitor the progress of your deposit.
Important: It takes up to 7 business days for your deposit to be credited to your account. You should contact our support team if your balance has yet to be replenished after this period. To achieve this, you can:
- Submit a request on our website.
- Email [email protected].
- Contact us via chat.
Depositing EUR via SEPA on WhiteBIT (App)
1. Accessing the page for balances.
From the main tab of the application, select the "Wallet" tab.
2. The choice of EUR SEPA provider.
Click on the currency that is indicated by the "EUR" ticker. Alternately, click the "Deposit" button and pick EUR from the available currencies.
Select the "SEPA transfer" provider in the deposit form (screenshot 2) after clicking the "Deposit" button (screenshot 1). Select "Continue" from the menu.
Screenshot 1
Screenshot 2
3. Formation of deposits: Click "Generate and send payment" after entering the deposit amount in the "Amount" field. Please be aware that after the fee is calculated, the amount you will receive on your account balance will be shown in the "I will receive" field.
Important: Take note of the minimum (10 EUR) and maximum (14,550 EUR) deposit amounts each day, as well as the 0.2% fee deducted from your deposit amount.
In order to transfer money, copy and paste the invoice information from the "Payment sent" window into your bank application. Every deposit has its own set of payment details generated for it.
Important: You will not be able to make a transfer after the 7-day period that starts on the date the data was generated. The bank will receive all the money sent back.
4. Verification of the sender’s information.
Please be aware that the sender of the funds’ first and last names must correspond with the names listed in the payment details. The payment will not be credited if it is not. This means that only if the first and last names listed in the KYC (identity verification) match the account holder’s first and last name at the sending bank will the WhiteBIT account owner be able to make a deposit using EUR SEPA.
5. Monitoring the status of transactions.
To use our mobile app to check the status of your deposit, you must:
- Click the "History" button after selecting the "Wallet" tab.
- Locate the desired transaction by selecting the "Deposit" tab.
Important: The crediting of your deposit to your account may take up to 7 business days. If, after this time, your balance has not been restored, you should get in touch with our support staff. To make this happen, you can:
- Submit a request on our website.
- Email [email protected].
- Contact us via chat.
How to Make a Deposit on WhiteBIT via Nixmoney
NixMoney is the first payment system that supports Bitcoin and other cryptocurrencies and operates in the anonymous TOR network. With NixMoney e-wallet, you can quickly top up your WhiteBIT balance in EUR and USD national currencies.
1. After choosing the preferred currency, click Deposit. Depending on the method selected, fees might be involved.
2. In the "Amount" field, enter the amount of the deposit. Click Proceed.
3. After connecting your wallet to NixMoney, select Next.
4. To request a transfer of funds from your NixMoney account to your exchange balance, click Pay.
5: The money will be credited in a short while. Note that, in rare circumstances, the procedure may take up to thirty minutes.
How to Deposit National Currencies on WhiteBIT with Advcash E-wallet?
Advcash is a versatile payment gateway. You can easily top off your balance on our exchange in national currencies (EUR, USD, TRY, GBP, and KZT) by using this service. Let’s begin by opening an Advcash account:
1. Fill out all the registration-related information.
2. Verify your identity in order to use all wallet features. Verification of the phone number, selfie, and ID photo are all included. This procedure could take a while.
3. Input the amount you want to top off. Select the Visa or Mastercard that you want to use to make the deposit.
4. Become familiar with the card’s requirements and the fee that will be subtracted from the total.
5. Verify the action and enter the card information.
6. An email will be sent to you for further card verification. Click the link to submit a picture of the card. It takes some time to verify this.
The deposit amount will be added to the state currency wallet of your choice.
After that, go back to the exchange:
- On the home page, select "Deposit".
- Select a country’s currency, such as the Euro (EUR).
- Pick the Advcash E-wallet from the available top-up options.
- Input the additional amount. You’ll be able to see how much the fee will credit. Select "Proceed".
7. Open your Advcash account by clicking "GO TO PAYMENT" and logging in. Check the payment information after logging in, then click "LOG IN TO ADV". An email to confirm this payment will be sent to you.
8. In the letter, select "CONFIRM". Click "CONTINUE" to finish the transaction by going back to the payment page.
When you go back to the "Balances" section, you’ll see that the Advcash E-wallet has successfully credited your Main balance.
Easily top off your balance and trade based on your own terms!
Frequently Asked Questions
Why must I enter a tag/memo when making a cryptocurrency deposit, and what does it mean?
A tag, also known as a memo, is a special number that is linked to every account in order to recognize deposits and credit the relevant account. For some cryptocurrency deposits, like BNB, XEM, XLM, XRP, KAVA, ATOM, BAND, EOS, etc., to be successfully credited, you must enter the corresponding tag or memo.
What is the difference between Crypto Lending and Staking?
Crypto Lending is an alternative to a bank deposit, but in cryptocurrency and with more features. You store your cryptocurrency on WhiteBIT, and the exchange uses your assets in margin trading.
At the same time, by investing your cryptocurrency in Staking, you participate in various network functions in exchange for a reward (fixed or in the form of interest). Your cryptocurrency becomes part of the Proof-of-Stake process, meaning it provides verification and protection for all transactions without the involvement of a bank or payment processor, and you get rewarded for it.
How are the payments being ensured and where is the guarantee that I will receive anything?
By opening a plan, you provide liquidity to the exchange by partially contributing to its funding. This liquidity is used to engage traders. Cryptocurrency funds that users store on WhiteBIT in Crypto Lending provide margin and futures trading on our exchange. And users trading with leverage pay a fee to the exchange. In return, depositors earn a profit in the form of interest; this is the commission that traders pay for using leveraged assets.
Crypto Lending of assets that do not participate in margin trading is secured by the projects of these assets. We also emphasize that security is the foundation of our service. 96% of assets are stored in cold wallets, and WAF ("Web Application Firewall") blocks hacker attacks, ensuring the safe storage of your funds. We have developed and are constantly improving an advanced monitoring system to prevent incidents, for which we have received a high cybersecurity rating from Cer.live.
Which payment methods does WhiteBIT support?
- Bank transfers
- Credit cards
- Debit cards
- Cryptocurrencies
The availability of specific payment methods depends on your country of residence.
What fees are associated with using WhiteBIT?
- Trading fees: WhiteBIT imposes a fee for each trade executed on the platform. The exact fee varies depending on the cryptocurrency being traded and the trade volume.
- Withdrawal fees: WhiteBIT charges a fee for every withdrawal made from the exchange. The withdrawal fee is contingent upon the specific cryptocurrency being withdrawn and the withdrawal amount.
