How to Login and Deposit on WhiteBIT

How to Login to WhiteBIT

How to Login to WhiteBIT Account by Email

Step 1: To enter your WhiteBIT Account, you must first navigate to the WhiteBIit website. Then, click on the "Log in" button in the top right corner of the page.
Step 2: Enter your WhiteBIT E-mail and Password. Then click on the “Continue” button.

Note: If you have enabled two-factor authentication (2FA), you will also need to enter your 2FA code.

Please be aware that when logging in from a new device, you must enter the code sent to your email if 2FA is not enabled on your account. As a result, the account is more secure.

Done! You will be automatically redirected to your account. This is the main screen that you see upon logging in.

How to Login to WhiteBIT by using Web3

Using a Web3 wallet, you can access your Exchange account login credentials.

1. You must click the "Log in with Web3" button after connecting to the login page.

2. Choose the wallet you wish to use to log in from the window that opens.

3. Enter the 2FA code as the final step after verifying your wallet. 

How to Login to WhiteBIT using Metamask

Open your web browser and navigate to WhiteBIT Exchange to access the WhiteBIT website.

1. On the page, click the [Log in] button in the upper right corner.

2. Choose Log in with Web3 and Metamask.


3. Click "Next" on the connecting interface that appears.

4. You’ll be prompted to link your MetaMask account to WhiteBIT. Press "Connect" to verify.

5. There will be a Signature request, and you need to confirm by clicking "Sign".

6. Following that, if you see this homepage interface, MetaMask and WhiteBIT have successfully connected.

How to Login to WhiteBIT App

Step 1: Download the WhiteBIT App on your mobile device from the App Store or Android Store.

Step 2: Press the "Log in" button in the top right corner of the page.

Step 3: Enter your WhiteBIT email and password. Choose "Continue".

Step 4: You will receive a verification code email from WhiteBIT. Enter the code to confirm your account

Step 5: Create a PIN code for yourself to log in to the WhitBit app. Alternatively, if you choose not to create one, kindly tap on "Cancel".

This is the main screen that you see upon logging in.

Completed! Your account will be accessible to you automatically.

Note: You can only log in when you have an account.

How to Login to WhiteBIT by QR code

You can use the WhiteBIT mobile application to access your account on the web version of our exchange. You must scan the QR code in order to do this.


Please be aware that the Security section of your account settings allows you to enable or disable the QR code login feature.
 

1. Get the WhiteBIT app on your phone. A button to scan the code is located in the top-right corner of the screen.

2. When you click on it, a camera window opens. The QR code on your screen needs to be pointed at with your smartphone’s camera.

NOTE: The code is updated if you hold your cursor over the Refresh button for ten seconds.

3. The next step is to click the Confirm button in the mobile application to validate your login.

This is the main screen  that you see upon logging in.

Completed! Your account will be accessible to you automatically.

How to Login to a Sub-Account on WhiteBIT

You can use the WhiteBIT mobile app or website to switch to the Sub-Account. 

To accomplish this on the website, use these two options. 

Option 1:

In the upper-right corner, click the account icon. From the list of Created Sub-Accounts, choose your Sub-Account by clicking on Main Account.


Option 2:

Simply follow the guidelines listed below:

1. Select "Sub-Account" under "Settings" and "General Settings".

2. Click the "Switch" button to log in after selecting the Sub-Account from the list of Created Sub-Accounts.

In the WhiteBIT app, you can also click on the Main Account and choose a Sub-Account from the list, or you can take one of the following actions to switch to a Sub-Account: 

1. Select "Sub-Account" under "Account".

2. From the list of accounts in your account, choose the sub-account and click the Sub-Account Label. To access the Sub-Account, tap the "Switch" button.

You can now use your WhiteBIT Sub-Account to trade!
 

Frequently Asked Questions (FAQ)

What precautions should I take to avoid falling victim to phishing attempts related to my WhiteBIT account?

• Verify website URLs before logging in.

• Avoid clicking on suspicious links or pop-ups.

• Never share login credentials via email or messages.
   

What steps should I follow for account recovery if I forget my WhiteBIT password or lose my 2FA device?

• Familiarize yourself with WhiteBIT’s account recovery process.

• Verify identity through alternate means (email verification, security questions).

• Contact customer support if additional assistance is needed.

 

What is 2FA, and why is it important?

An extra layer of account security is provided by two-factor authentication (2FA). It guarantees that, even in the event that a hacker obtains your password, you are the only one with access to your account. After 2FA is enabled, in addition to your password—which changes every 30 seconds—you will also need to enter a six-digit authentication code in an authenticator app to access your account.

How to Deposit on WhiteBIT

How to Deposit Money on WhiteBIT with Visa/Mastercard?

Depositing Money via Visa/Mastercard on WhiteBIT (Web)

Follow these instructions and try making a deposit together!

1. Visit the WhiteBIT site and click Balances in the main menu at the top.

2. Select the desired state currency by clicking the "Deposit" button.

3. Enter the deposit amount in the "Amount" field after choosing the "Visa/Mastercard" method. Click Add credit card and proceed.

4. Complete the fields in the "Payment details" window with your card information, including the card number, expiration date, and CVV code. You have the option to save your card, eliminating the need to re-enter these details for future deposits. Simply toggle the "Save card" slider to activate this feature. Your card will now be available for future top-ups. Proceed by clicking "Next," then once more after adding the card number to the top-up window.

5. The money will be credited in a short while. Note that, in rare circumstances, the procedure may take up to thirty minutes.

Depositing Money via Visa/Mastercard on WhiteBIT (App)

The quickest and safest way to fund your account and begin trading on WhiteBIT is by using widely accepted Visa and Mastercard payment methods. Simply adhere to our comprehensive guidelines to complete a successful deposit:

1. Open the application and find the deposit form.

Click the "Deposit" button after opening the home screen. Alternatively, you can click the "Wallet" — "Deposit" tab to get there.

2. The choice of currency.

Search for the currency you wish to deposit using the currency ticker, or locate it in the list. Click on the ticker of the selected currency.

3. Selection of Providers

Choose deposit via "KZT Visa/Mastercard" from the list of providers in the opened window.

Be aware that you can deposit in PLN, EUR, and USD using Google/Apple Pay.

4. Charges: In the relevant field, enter the amount of the deposit. After making sure the total amount of the deposit, including the fee, is in your account, click "Add credit card and proceed".

Keep reading: by selecting the icon next to the commission percentage, you can acquaint yourself with the details regarding the minimum deposit amount.

5. Including and preserving a Visa or Mastercard.

Enter your Visa or Mastercard details in the fields provided in the "Payment Details" window. If required, move the "Save card" slider so you can use it for the upcoming deposits. Select "Continue".

6. Confirmation of Deposit: To confirm the deposit, you will be sent to the Visa/Mastercard banking application. Verify the payment.

7. Confirmation of payment: Go to the Wallet section of the WhiteBIT app and tap the "History" icon to view the details of your deposit. The transaction details will be visible to you on the "Deposit" tab.

Support: Please get in touch with our support staff if you have any questions or encounter any issues when using a Visa or MasterCard to fund your WhiteBIT account. To make this happen, you can:

• Send an email to [email protected] to reach the support team, or submit a request via our website.
• Chat with us by selecting "Account"—"Support" in the upper left corner of the WhiteBIT app.

How to Deposit EUR via SEPA on WhiteBIT

Depositing EUR via SEPA on WhiteBIT (Web)

1. Accessing the page for balances.

Click "Balances" on the website’s home page, then choose "Total" or "Main".

2. The choice of EUR SEPA provider.

Click on the currency that is indicated by the "EUR" ticker. Alternately, click the "Deposit" button and pick EUR from the available currencies.

Then, on the deposit form, choose the "EUR SEPA" provider instead.

3. Formation of deposits: Click "Generate and send payment" after entering the deposit amount in the "Amount" field. Please be aware that after the fee is calculated, the amount you will receive on your account balance will be shown in the "I will receive" field.

Important: Take note of the minimum (10 EUR) and maximum (14,550 EUR) deposit amounts each day, as well as the 0.2% fee deducted from your deposit amount.
 
In order to transfer money, copy and paste the invoice information from the "Payment sent" window into your bank application. Every deposit has its own set of payment details generated for it.

Important: You will not be able to make a transfer after the 7-day period that starts on the date the data was generated. The bank will receive all the money sent back.

4. Validation of the sender’s information.

Please be aware that the sender’s’ first and last names must correspond with the names listed in the Payment details. The payment will not be credited if it is not. This means that only if the first and last names listed in the KYC (identity verification) match the account holder’s first and last name at the sending bank will the WhiteBIT account owner be able to make a deposit using EUR SEPA.

5. Tracking the status of transactions
 
On the "History" page (under the "Deposits" tab) at the top of the website, you can monitor the progress of your deposit.

Important: It takes up to 7 business days for your deposit to be credited to your account. You should contact our support team if your balance has yet to be replenished after this period. To achieve this, you can:

• Submit a request on our website.
• Email [email protected].
• Contact us via chat.

 

Depositing EUR via SEPA on WhiteBIT (App)

1. Accessing the page for balances.

From the main tab of the application, select the "Wallet" tab.

2. The choice of EUR SEPA provider.

Click on the currency that is indicated by the "EUR" ticker. Alternately, click the "Deposit" button and pick EUR from the available currencies.

Select the "SEPA transfer" provider in the deposit form (screenshot 2) after clicking the "Deposit" button (screenshot 1). Select "Continue" from the menu. 

Screenshot 1

Screenshot 2

3. Formation of deposits: Click "Generate and send payment" after entering the deposit amount in the "Amount" field. Please be aware that after the fee is calculated, the amount you will receive on your account balance will be shown in the "I will receive" field.

Important: Take note of the minimum (10 EUR) and maximum (14,550 EUR) deposit amounts each day, as well as the 0.2% fee deducted from your deposit amount.

In order to transfer money, copy and paste the invoice information from the "Payment sent" window into your bank application. Every deposit has its own set of payment details generated for it.

Important: You will not be able to make a transfer after the 7-day period that starts on the date the data was generated. The bank will receive all the money sent back.

4. Verification of the sender’s information.

Please be aware that the sender of the funds’ first and last names must correspond with the names listed in the payment details. The payment will not be credited if it is not. This means that only if the first and last names listed in the KYC (identity verification) match the account holder’s first and last name at the sending bank will the WhiteBIT account owner be able to make a deposit using EUR SEPA.

5. Monitoring the status of transactions.

To use our mobile app to check the status of your deposit, you must:

• Click the "History" button after selecting the "Wallet" tab.

• Locate the desired transaction by selecting the "Deposit" tab.

 
Important: The crediting of your deposit to your account may take up to 7 business days. If, after this time, your balance has not been restored, you should get in touch with our support staff. To make this happen, you can:

• Submit a request on our website.
• Email [email protected].
• Contact us via chat.

 

How to Make a Deposit on WhiteBIT via Nixmoney

NixMoney is the first payment system that supports Bitcoin and other cryptocurrencies and operates in the anonymous TOR network. With NixMoney e-wallet, you can quickly top up your WhiteBIT balance in EUR and USD national currencies. 

1. After choosing the preferred currency, click Deposit. Depending on the method selected, fees might be involved.

2. In the "Amount" field, enter the amount of the deposit. Click Proceed.

3. After connecting your wallet to NixMoney, select Next.


4. To request a transfer of funds from your NixMoney account to your exchange balance, click Pay.

5: The money will be credited in a short while. Note that, in rare circumstances, the procedure may take up to thirty minutes.

How to Deposit National Currencies on WhiteBIT with Advcash E-wallet?

Advcash is a versatile payment gateway. You can easily top off your balance on our exchange in national currencies (EUR, USD, TRY, GBP, and KZT) by using this service. Let’s begin by opening an Advcash account:

1. Fill out all the registration-related information.

2. Verify your identity in order to use all wallet features. Verification of the phone number, selfie, and ID photo are all included. This procedure could take a while.





3. Input the amount you want to top off. Select the Visa or Mastercard that you want to use to make the deposit.

4. Become familiar with the card’s requirements and the fee that will be subtracted from the total.

5. Verify the action and enter the card information.

6. An email will be sent to you for further card verification. Click the link to submit a picture of the card. It takes some time to verify this.


The deposit amount will be added to the state currency wallet of your choice.

After that, go back to the exchange:

• On the home page, select "Deposit".
• Select a country’s currency, such as the Euro (EUR).
• Pick the Advcash E-wallet from the available top-up options.
• Input the additional amount. You’ll be able to see how much the fee will credit. Select "Proceed".

7. Open your Advcash account by clicking "GO TO PAYMENT" and logging in. Check the payment information after logging in, then click "LOG IN TO ADV". An email to confirm this payment will be sent to you.



8. In the letter, select "CONFIRM". Click "CONTINUE" to finish the transaction by going back to the payment page.





When you go back to the "Balances" section, you’ll see that the Advcash E-wallet has successfully credited your Main balance.

Easily top off your balance and trade based on your own terms!

Frequently Asked Questions

Why must I enter a tag/memo when making a cryptocurrency deposit, and what does it mean?

A tag, also known as a memo, is a special number that is linked to every account in order to recognize deposits and credit the relevant account. For some cryptocurrency deposits, like BNB, XEM, XLM, XRP, KAVA, ATOM, BAND, EOS, etc., to be successfully credited, you must enter the corresponding tag or memo.
 

What is the difference between Crypto Lending and Staking?

Crypto Lending is an alternative to a bank deposit, but in cryptocurrency and with more features. You store your cryptocurrency on WhiteBIT, and the exchange uses your assets in margin trading.

At the same time, by investing your cryptocurrency in Staking, you participate in various network functions in exchange for a reward (fixed or in the form of interest). Your cryptocurrency becomes part of the Proof-of-Stake process, meaning it provides verification and protection for all transactions without the involvement of a bank or payment processor, and you get rewarded for it.
 

How are the payments being ensured and where is the guarantee that I will receive anything?

By opening a plan, you provide liquidity to the exchange by partially contributing to its funding. This liquidity is used to engage traders. Cryptocurrency funds that users store on WhiteBIT in Crypto Lending provide margin and futures trading on our exchange. And users trading with leverage pay a fee to the exchange. In return, depositors earn a profit in the form of interest; this is the commission that traders pay for using leveraged assets.

Crypto Lending of assets that do not participate in margin trading is secured by the projects of these assets. We also emphasize that security is the foundation of our service. 96% of assets are stored in cold wallets, and WAF ("Web Application Firewall") blocks hacker attacks, ensuring the safe storage of your funds. We have developed and are constantly improving an advanced monitoring system to prevent incidents, for which we have received a high cybersecurity rating from Cer.live.
 

Which payment methods does WhiteBIT support?

• Bank transfers
• Credit cards
• Debit cards
• Cryptocurrencies

The availability of specific payment methods depends on your country of residence.
 

What fees are associated with using WhiteBIT?

• Trading fees: WhiteBIT imposes a fee for each trade executed on the platform. The exact fee varies depending on the cryptocurrency being traded and the trade volume.

• Withdrawal fees: WhiteBIT charges a fee for every withdrawal made from the exchange. The withdrawal fee is contingent upon the specific cryptocurrency being withdrawn and the withdrawal amount.